HomeVisits
Professional hearing care in the comfort of your own home, with convenient appointments across Melbourne's inner and eastern suburbs. Travel fees vary by location and are confirmed when you book.
How our home visit fees work
Our home visit fee is a travel fee, charged in addition to the clinical service provided.
Fees are based on your location, to keep pricing simple and transparent.
Where multiple patients are seen at the same address, only one home visit fee applies.
We offer the most affordable travel fee for patients within Boroondara.
Travel fees by location
Kew, Kew East, Balwyn, Balwyn North, Deepdene, Camberwell, Hawthorn, Hawthorn East, Canterbury, Surrey Hills, Ashburton, Glen Iris
Richmond, Abbotsford, South Yarra, Toorak, Malvern, Box Hill, Mont Albert, Doncaster, Ivanhoe, Burwood
Glen Waverley, Brighton, Essendon, Moonee Ponds, Footscray, Brunswick, Preston, Reservoir, Clayton
Locations outside our usual home visit area. Please contact us for a personalised quote.
Illustrative zones only — not to scale. Your exact travel fee is confirmed when you book.
Travel fee summary
| Area | Travel Fee |
|---|---|
| Boroondara | $20 |
| Nearby suburbs | From $40 |
| Further Melbourne metro areas | From $60 |
| Outside standard service area | Quote on request |
Fees are subject to change. Your final travel fee will be confirmed when your appointment is booked.
What services are available at home?
- Wax removal
- Hearing assessments
- Hearing aid troubleshooting
- Hearing aid fitting & follow-up
- General hearing care advice
Service availability may depend on your needs and location.
Home visit FAQ
Is the home visit fee included in the treatment fee?
No — the home visit fee is a travel fee, charged in addition to the clinical service provided. For example, a wax removal appointment at home would include the wax removal fee plus the travel fee for your zone. Both will be explained clearly when you book.
Do you charge one fee for two family members at the same address?
Yes — where multiple patients are seen at the same address on the same visit, only one home visit fee applies. Each person's clinical services are charged individually as normal.
Do you visit aged care or retirement living facilities?
Yes, we regularly visit clients in aged care and retirement living facilities across our service areas. The same zone-based travel fee applies, and the one-fee rule covers multiple residents seen at the same facility on the same visit. Facility staff or family members are welcome to contact us to arrange an appointment.
How do I know my exact fee?
Tell us your suburb when you enquire and we'll confirm your travel fee before anything is booked — no surprises. Suburbs on zone boundaries or outside our standard service area are quoted individually.
Home Visits
Hearing care at home for clients who find attending the clinic difficult.
