Hearing Assessment
A clear, comfortable assessment to understand your hearing and discuss the next steps with independent advice.
It’s YOUR appointment. That’s why we tailor it to you
Do You Know?
Hearing loss is more common than people realise
Over 3.6 MILLION Australians have hearing difficulties
1 in 6
Australians live with hearing loss
50%
Of people aged 60-70 have hearing loss
70%
Of people aged 70-80 have hearing loss
80%
Of people over 80 have hearing loss
7 years
average delay before people seek help
Did you know?
Hearing loss is more common — and more often left untreated — than many people realise. Early support can improve communication, confidence and quality of life.
Who should be tested?
Hearing changes are usually gradual — so gradual that others often notice before you do. You may benefit from a hearing test if any of these sound familiar.
You often ask people to repeat themselves
“Sorry, what was that?” has become a habit in daily conversation.
Conversations are hard to follow in background noise
Cafés, family dinners and busy rooms feel like hard work.
You turn the TV or phone up higher than others prefer
The volume that feels right to you seems loud to everyone else.
You notice ringing, buzzing or blocked sensations
Tinnitus or a “full ear” feeling can be an early sign worth checking.
You are over 60, or have a history of noise exposure
Age and loud workplaces or music are two major risk factors.
Your hearing has not been checked in a few years
Like eyesight, hearing is worth a routine check as we get older.
If even one of these sounds like you, a hearing check is a simple, painless next step — and the earlier changes are picked up, the more can be done.
Who should be tested
You may benefit from a hearing test if you:
ⓘ Often ask people to repeat themselves.
ⓘ Find it hard to follow conversations in background noise.
ⓘ Turn the TV or phone volume higher than others prefer.
ⓘ Notice ringing, buzzing, or blocked sensations in your ears.
ⓘ Are over 60, or have a history of noise exposure.
ⓘ Have not had your hearing checked for a few years.
Hearing assessment
Understand your hearing in one comfortable appointment — with independent advice, in plain language.
- About 60 minUnhurried, start to finish
- No referralNeeded to book with us
- Results todayExplained before you leave
- No sales targetsIndependent advice only
What happens on the day
Every appointment is tailored to you — not everyone needs every test, and we'll always explain what we're doing and why.
Listen
We talk through your concerns, health history and the listening situations you find hardest.
Check
We examine your ear canals and eardrums for wax, blockages or anything needing medical attention.
Test
Tone and speech testing — showing not just what you hear, but how clearly you follow conversation.
Explain
We walk you through your results in plain language, and you take a copy home.
Plan
Practical next steps — a review, a referral, hearing protection, or hearing aid options if they'd help.
It's your appointment.
That's why we tailor it to you.
Hearing assessment FAQ
Before you book
Do I need a referral?
Not to book with us. To claim a Medicare rebate for eligible diagnostic services, you'll need a written referral from your GP or specialist before the appointment — see our rebates & funding page.
Should I get my hearing tested?
Worth booking if you often ask people to repeat themselves, struggle in background noise, turn the TV up, or notice ringing or blocked ears — or if you're over 60, have had noise exposure, or haven't been checked in years. More on our who should be tested page.
What should I bring?
Your Medicare card, any concession or DVA card, private health details, any referral, and previous results or current hearing aids if you have them.
On the day
What does the testing involve?
A look inside your ears, pure tone audiometry to map your hearing, speech testing to see how clearly you understand words, and middle ear testing where indicated.
Does it hurt?
No. You wear headphones and respond to tones and words. The ear and middle ear checks are quick and comfortable.
Do I get my results the same day?
Yes — explained in plain language before you leave, with a copy to keep or pass to your GP. If anything needs medical review, we'll refer you to your GP or an ENT specialist.
Will you try to sell me hearing aids?
No. Not everyone who has an assessment needs them. If they'd help, we'll explain your options and costs clearly and give you time to decide. If they wouldn't, we'll tell you that too.
Can someone come with me?
Please do — a second set of ears is genuinely useful when talking through results and options.
Rebates & claims
Can I claim the assessment?
Possibly. Eligible Hearing Services Program and DVA clients may be covered, Medicare rebates may apply for eligible diagnostic services with a valid referral, and some private health Extras include audiology. Bring your cards and see our rebates & funding page.
I'm a pensioner — am I covered?
Many Pensioner Concession Card holders are eligible for the Australian Government Hearing Services Program, which includes subsidised assessments. Bring your Medicare and concession cards.
I'm a DVA card holder
DVA may support assessments for eligible Veteran Gold Card holders, and White Card holders where hearing loss or tinnitus is an accepted condition. Bring your card and we'll guide you.

