Hearing Assessment
A clear, comfortable assessment to understand your hearing and discuss the next steps with independent advice.
It’s YOUR appointment. That’s why we tailor it to you
Do You Know?
Hearing loss is more common than people realise
Over 3.6 MILLION Australians have hearing difficulties
1 in 6
Australians live with hearing loss
50%
Of people aged 60-70 have hearing loss
70%
Of people aged 70-80 have hearing loss
80%
Of people over 80 have hearing loss
7 years
average delay before people seek help
Did you know?
Hearing loss is more common — and more often left untreated — than many people realise. Early support can improve communication, confidence and quality of life.
Who should be tested?
Hearing changes are usually gradual — so gradual that others often notice before you do. You may benefit from a hearing test if any of these sound familiar.
You often ask people to repeat themselves
“Sorry, what was that?” has become a habit in daily conversation.
Conversations are hard to follow in background noise
Cafés, family dinners and busy rooms feel like hard work.
You turn the TV or phone up higher than others prefer
The volume that feels right to you seems loud to everyone else.
You notice ringing, buzzing or blocked sensations
Tinnitus or a “full ear” feeling can be an early sign worth checking.
You are over 60, or have a history of noise exposure
Age and loud workplaces or music are two major risk factors.
Your hearing has not been checked in a few years
Like eyesight, hearing is worth a routine check as we get older.
If even one of these sounds like you, a hearing check is a simple, painless next step — and the earlier changes are picked up, the more can be done.
Who should be tested
You may benefit from a hearing test if you:
ⓘ Often ask people to repeat themselves.
ⓘ Find it hard to follow conversations in background noise.
ⓘ Turn the TV or phone volume higher than others prefer.
ⓘ Notice ringing, buzzing, or blocked sensations in your ears.
ⓘ Are over 60, or have a history of noise exposure.
ⓘ Have not had your hearing checked for a few years.
Hearing Assessment
A clear, comfortable assessment to understand your hearing and discuss the next steps — with independent advice, in plain language.
It’s your appointment.
That’s why we tailor it to you.
What happens during your hearing assessment
A clear, personalised appointment — focused on understanding your hearing, not pushing products.
Every appointment is tailored to your needs. Not every person requires every test, but we’ll always explain what we’re doing and why.
Listen
We start with a conversation about your hearing concerns, health history, noise exposure, lifestyle and the listening situations you find most difficult.
Check
We examine your ear canals and eardrums to check for wax build-up, blockages, infection signs or anything that may need medical attention.
Test
Your assessment may include pure tone audiometry, speech testing and, where indicated, tympanometry — showing not only what you can hear, but how clearly you hear speech in real life.
Explain
We walk you through your audiogram in plain language, explain what the results mean, and answer your questions clearly.
Plan
We discuss practical next steps based on your results and goals — a future review, medical referral, communication advice, hearing protection, or hearing aid options if appropriate.
There are no sales targets at Wang To Hear — just honest, personalised hearing care.
Hearing assessment FAQ
Everything you might want to know before booking — referrals, what to bring, how the testing feels, and what you may be able to claim.
Before you book
Do I need a referral for a hearing assessment?
No referral is needed to book a hearing assessment with us. However, if you'd like to claim a Medicare rebate for eligible diagnostic services, a valid written referral from your GP or specialist is required before the appointment. See our rebates & funding page for details.
Who should have their hearing tested?
You may benefit from an assessment if you often ask people to repeat themselves, struggle to follow conversations in background noise, turn the TV up higher than others prefer, notice ringing or blocked sensations in your ears, are over 60 or have a history of noise exposure — or simply haven't had your hearing checked in a few years. See our who should be tested page for more.
What should I bring?
Your Medicare card, any concession or DVA cards, private health details, any GP or ENT referral, and previous hearing test results if you have them. If you wear hearing aids already, bring those too.
How long does the assessment take?
Please allow around 60 minutes. This gives us enough time for a proper case history, comprehensive testing, and — most importantly — time to explain your results and answer your questions without rushing.
Do I need to prepare anything?
No preparation is needed. If you've been exposed to loud noise (a concert, power tools, machinery), it's ideal to avoid this in the day before your test where possible, as temporary noise effects can influence results. Otherwise, just bring yourself and your cards.
At your appointment
Does the test hurt?
Not at all. You'll wear headphones and listen to tones and words, responding to what you hear. The ear examination and middle ear testing are quick and comfortable.
What does the assessment involve?
A conversation about your hearing concerns and history, a visual check of your ear canals and eardrums, pure tone audiometry to map your hearing thresholds, speech testing to see how clearly you understand words, and middle ear testing where indicated. Your results are explained on the day. See our hearing assessment page for the full picture.
Will I get my results on the day?
Yes. We walk you through your audiogram in plain language before you leave, answer your questions, and give you a copy of your results for your records or your GP.
Will you try to sell me hearing aids?
No. Our advice is independent, and not everyone who has an assessment needs hearing aids. There are no sales targets at Wang To Hear — if your results show hearing aids could help, we'll explain your options, brands and costs clearly, and give you time and space to decide. If they're not needed, we'll tell you that too.
What happens if you find something that needs medical attention?
If your assessment shows signs that need medical review — such as significant wax build-up, an asymmetry between ears, or middle ear issues — we'll explain what we've found and refer you to your GP or an ENT specialist as appropriate.
Can a family member come with me?
Absolutely — we encourage it. A familiar voice is genuinely useful during speech testing discussions, and having a second set of ears in the room helps when talking through results and options.
Rebates & claims
Can I claim the assessment?
Possibly. Eligible Hearing Services Program and DVA clients may have assessments covered under their program. Medicare rebates may apply for eligible diagnostic services with a valid referral, and some private health Extras policies include audiology consultations. Bring your cards and referral so we can guide you — and see our rebates & funding page for full details.
Does Medicare cover the hearing test?
Medicare may provide rebates for selected diagnostic audiology services when performed following a valid written request from a medical practitioner, such as your GP or an ENT specialist. The referral must be in place before the appointment. Medicare generally does not cover hearing aid purchases.
I'm a pensioner — is my assessment covered?
Many Pensioner Concession Card holders are eligible for the Australian Government Hearing Services Program, which includes subsidised hearing assessments. Bring your Medicare card and Pensioner Concession Card to your appointment so we can guide you through the pathway.
I'm a DVA card holder — what applies to me?
DVA may support hearing assessments for eligible Veteran Gold Card holders, and White Card holders where hearing loss or tinnitus is an accepted condition. Bring your DVA card to your appointment and we'll guide you through the appropriate pathway.