Private client pricing
What each appointment involves, and what it costs
No sales targets, no pressure. Clear private client pricing before you book.
Hearing Services Program
Eligible pensioners & DVA clients
Eligible clients may access subsidised hearing services and devices through the Australian Government Hearing Services Program. Conditions apply under the Australian Government Hearing Services Program. Have your card details available so we can confirm your eligibility.
A Commonwealth Seniors Health Card alone does not provide eligibility for the Hearing Services Program. Other eligibility pathways may apply. Not sure? Call 03 9067 7769 and we'll check with you.
Medicare rebates
Medicare rebates are available for eligible diagnostic hearing assessments when we receive a valid written request from your GP or medical specialist.
For a comprehensive audiological assessment, we recommend asking your doctor to request MBS Item 82315 — air conduction, bone conduction and speech discrimination audiometry — or to clearly describe these tests on the referral. Your assessment at Wang To Hear may also include middle-ear testing (tympanometry) where clinically appropriate.
Already have a referral, but the required testing is unclear?
You can still book your appointment. With your permission, we can contact your GP or specialist before your visit to clarify or update the request.
Medicare requires the appropriate written request to be in place for the diagnostic service. If we are unable to obtain the required information from your referring practitioner before your appointment, the assessment will proceed under our private client pricing. We will always let you know beforehand where possible.
Tip When booking online, upload your referral or bring a copy with you, so we can check your Medicare eligibility before your appointment.
Private hearing services
One price per visit. Every paid service below already includes the ear check, so the price shown is the total. The $69 ear check is only charged when it is all you need.
Free Hearing Screening
A visual ear check and a brief hearing check, with an explanation of your result and advice on next steps. A screening is not a diagnostic test and does not include a full hearing report. Learn more about free hearing screening.
Hearing Aid Consultation
A no-obligation conversation about what you're struggling to hear, which styles suit your ears and your budget, and what a trial would look like. You are not committing to anything by attending.
Earwax Removal
We check both ears first, then remove the wax with microsuction, manual removal or irrigation where clinically appropriate. The $99 includes that check. If there is no wax to remove, you pay only the $69 ear check.
Standard Adult Hearing Assessment
A comprehensive hearing test — how you hear tones and speech, plus a check of your ear canals and eardrum function. Your audiologist explains the results with you during the appointment. A detailed written report to a third party is not included.
Diagnostic Hearing Assessment with Clinical Report
The same comprehensive assessment, plus a written clinical report sent to your GP, ENT specialist or referring practitioner with your consent. Choose this one if a doctor has referred you, or if you need documentation.
Tinnitus Consultation
A focused consultation to discuss your tinnitus symptoms, hearing and ear health, and how they affect daily life. Your audiologist will explain the findings and talk through practical management options and appropriate next steps.
Earwax Removal + Full Hearing Assessment
Earwax removal and a comprehensive hearing assessment, with results and next steps explained. The standard separate price is $228. Available when clinically suitable and sufficient time is available; if wax cannot be safely or fully removed, assessment may need a separate appointment. This price does not include a diagnostic report.
Ear Check & Consultation only
A brief consultation, otoscopic examination, explanation of findings and advice on next steps. This fee applies only when no other service is done at the visit; it is never added on top of the prices above.
If you buy hearing aids through us
Your first 12 months of care — included
Fitting, routine fine-tuning and review appointments are included for the first 12 months when your hearing aids are purchased through Wang To Hear.
Repairs, replacement parts, accessories, earmoulds and consumables may incur additional costs unless covered by warranty or an applicable maintenance agreement.
Hearing aids bought elsewhere
For aids purchased from another clinic, online or overseas. We're happy to look after them.
BYO Troubleshooting
Basic troubleshooting, cleaning, app or Bluetooth support, and minor comfort or sound adjustments where possible.
BYO Reprogramming / Recalibration
For more complex adjustment, recalibration or reprogramming. Bring the aids and any paperwork you have about them.
BYO 1-Year Care Package
- One initial reprogramming appointment, up to 60 minutes
- Up to three short troubleshooting appointments, up to 30 minutes each
- Up to three complimentary cleaning visits
Can't come to the clinic?
We can bring hearing care to you
Home visits are available across Melbourne's inner and eastern suburbs — wax removal, hearing assessments, hearing aid fitting and troubleshooting. A travel fee applies depending on your suburb, and we confirm it before your booking is secured.
Home visits are arranged directly with our team, not through online booking.
Programming is subject to device compatibility, software access, device condition and manufacturer restrictions. Repairs, spare parts, receivers, domes, earmoulds, accessories, manufacturer service fees and replacement devices are not included and will be quoted separately. Earwax Removal at our Kew clinic is $99 per appointment.