Frequently Asked Questions
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We provide free hearing screening, diagnostic hearing assessments, hearing aid fittings and adjustments, hearing aid support, tinnitus support, gentle earwax removal, and selected home visit appointments.
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Yes. Our Free Hearing Screening takes 15–20 minutes and no referral is required. It includes a visual ear check, a brief hearing check, an explanation of your result and advice on next steps. A screening is not a diagnostic test and does not include a full hearing report.
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A referral is not usually required for a hearing assessment or hearing aid consultation. If you have been referred by your GP or specialist, please bring any relevant information to your appointment.
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We provide hearing aid consultations, fittings, adjustments and ongoing support. We take the time to understand your hearing needs, lifestyle and preferences before discussing suitable options.
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Home visit appointments may be available in selected areas, depending on your location and appointment type. Please contact us to check availability.
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Microsuction is a method of earwax removal that uses gentle suction under direct observation. Suitability will be assessed before the procedure, and we will discuss any relevant risks or precautions with you.