Independent hearing care in Kew
Hearing aids that fit your life.
Independent advice across leading brands, fitting programmed and verified to your own hearing prescription, and ongoing care from a clinic close to home.
Independent advice · Leading hearing aid brands · Ongoing local care
Your hearing care pathway
From choosing the right hearing aids to fitting, fine-tuning and ongoing support, we stay with you at every stage.
Discover what suits you
Compare hearing aids around your hearing results, everyday listening needs, preferred style and budget, with a clear written quote.
Fit it precisely
Program and verify your hearing aids to your individual prescription, then adjust them for physical comfort and clarity.
Keep hearing well
Fine-tuning, cleaning, maintenance, troubleshooting and ongoing support as your hearing and listening needs change.
Bought your hearing aids elsewhere?
Yes — we can help. We assess, reprogram, clean and service most major brands, wherever they were bought.
A hearing aid that was never programmed to an individual hearing prescription is unlikely to give its full benefit — and that is often exactly what needs fixing.
Good to know before your visit
- Fitting, programming and servicing of devices bought elsewhere is charged on a fee-for-service basis.
- A recent hearing test may be required for accurate programming — we can assess you at the appointment if needed.
- Some devices sold online or overseas use locked or proprietary software that no outside clinic can reprogram.
- Repairs under another provider's warranty may need to go back to the original supplier.
- We confirm all fees with you before any work begins.
Rebates & funding
Depending on your circumstances, private health insurance Extras, the Australian Government Hearing Services Program, DVA or Medicare may reduce your costs. We provide itemised invoices and written quotes to support your claim.
Rebates & fundingCommon questions
Do I need a hearing test before a fitting?
Yes. Hearing aids are programmed to your individual hearing prescription, so an up-to-date test is essential. If you've had a comprehensive test recently, bring the results — otherwise we can assess you here.
Can you service hearing aids purchased elsewhere?
In most cases, yes. We fit, program, clean and troubleshoot most major brands regardless of where they were bought. Service fees apply and we confirm them before starting. The exception is devices with locked or proprietary software, which we'll identify upfront.
What happens at the fitting appointment?
We fit your hearing aids for comfort, program them to your prescription and verify the settings. You'll learn how to insert, adjust, connect and clean them — and we'll talk honestly about the adjustment period ahead.
How long does it take to adjust to new hearing aids?
Most people need a few weeks for their brain to adapt to sounds they've been missing. Wearing them consistently helps most, and follow-up appointments fine-tune the settings around your real-world experience.
Hearing Aids & Support
Independent hearing aid advice, fitting and ongoing support tailored to your listening needs.
Ongoing care